As the Crew Lead for Digital Bank Acceleration, Charles led the successful design and delivery of Bankwest's new Website and Mobile Banking App experience in Feb 2025. Since then, Charles continues to lead the design and delivery of new innovative digital banking experiences - like the recently launched subscription manager.
Charles is a digital and technology strategist, with a passion for bringing customer centric innovations to life, and plays a key role transforming Bankwest into Australia's favourite digital bank.
