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Charles Street
Executive Manager: Everyday Digital Experiences
Bankwest
As the Crew Lead for Digital Bank Acceleration, Charles led the successful design and delivery of Bankwest's new Website and Mobile Banking App experience in Feb 2025. Since then, Charles continues to lead the design and delivery of new innovative digital banking experiences - like the recently launched subscription manager.
Charles is a digital and technology strategist, with a passion for bringing customer centric innovations to life, and plays a key role transforming Bankwest into Australia's favourite digital bank.
Speaking at
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9:05–9:15amWed 25 MarSummit StageWinthrop HallOpen
Roadmap for AI and Quantum
Bankwest’s Digital-First Transition – From Modernisation to Readiness for Scale
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Charles StreetExecutive Manager: Everyday Digital ExperiencesBankwest
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Dr. Andrzej GwizdalskiCo-founder & ChairmanWestern Australia Web3 AssociationModerator
About this session
This fireside chat explores Bankwest’s pivot from a traditional bank into a digital banking innovator, how business processes and customer experiences were transformed, and challenges with digital initiatives were met to deliver tangible outcomes. The discussion will also highlight how their shift toward customer-centric delivery translated tech investments into capabilities that will shape Bankwest’s readiness for further insight-led innovation.
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9:15–9:45amWed 25 MarSummit StageWinthrop HallOpen
Roadmap for AI and Quantum
Agentic AI Is Here: How to Deploy Autonomous Agents Without Losing Control
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Charles StreetExecutive Manager: Everyday Digital ExperiencesBankwest
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Janie PlantChair, Women in Technology WA; Tech Lawyer; WA State Govt AI Advisory Board MemberWomen in Technology WA Inc.
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Natasha BlychaChief Executive OfficerStirling and Rose
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Prof. James OngFounder & Managing DirectorArtificial Intelligence International Institute (AIII)Moderator
About this session
Agentic AI is no longer a lab experiment - it’s becoming a new operational layer in companies. The latest agent platforms are designed to plug into real workflows (risk, fraud, compliance, customer service, operations) & act with increasing autonomy. That’s why executives & markets are paying attention - autonomous agents can reshape productivity, cost structures, revenue models & even the definition of “the workforce.”
But scale without control is a liability. When agents act at machine speed, across interconnected systems, small design choices can create big consequences - from conduct & compliance failures to cyber exposure, customer harm or systemic risks. This session focuses on what it takes to deploy agentic AI responsibly & competitively in practice.
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