This fireside chat explores Bankwest’s pivot from a traditional bank into a digital banking innovator, how business processes and customer experiences were transformed, and challenges with digital initiatives were met to deliver tangible outcomes.  The discussion will also highlight how their shift toward customer-centric delivery translated tech investments into capabilities that will shape Bankwest’s readiness for further insight-led innovation.

Agentic AI is no longer a lab experiment - it’s becoming a new operational layer in companies. The latest agent platforms are designed to plug into real workflows (risk, fraud, compliance, customer service, operations) & act with increasing autonomy. That’s why executives & markets are paying attention - autonomous agents can reshape productivity, cost structures, revenue models & even the definition of “the workforce.”

But scale without control is a liability. When agents act at machine speed, across interconnected systems, small design choices can create big consequences - from conduct & compliance failures to cyber exposure, customer harm or systemic risks. This session focuses on what it takes to deploy agentic AI responsibly & competitively in practice.

Quantum computing is driving a security transition—not because the “quantum apocalypse is tomorrow,” but because long-lived data and systems in finance, government identity, healthcare, defence, energy networks and communications can be compromised today through “harvest now, decrypt later.” The systemic risk is straightforward: if we wait until the last minute, migration becomes chaotic, expensive, and operationally disruptive while compromising critical systems.

This is a how-to roundtable for moving from PQC awareness to execution. Banks, big tech, government, security agencies and critical infrastructure operators will align on practical steps: cryptographic inventory, crypto-agility, standards alignment, vendor and supply-chain readiness, procurement language, testing, and staged migration—so organisations can upgrade without breaking interoperability or service continuity.

Outcomes: Insights from discussions will contribute towards GFTN's work on a practical Quantum-Safe Migration Starter Pack with priority systems list, decision points, recommended timelines and a minimum target state for crypto-agility plus a shortlist of “next-wave” opportunities worth piloting.